The Director delivered the report.

The key points to note were:

·        One Stage 1 appeal has been dealt with and learning has come from this to ensure this would be better dealt with in future.

·        Breaches have been reported, all of which were human error and the report outlines the action taken and additional controls put in place.

·        The number of complaints remains low and in line with previous quarters.

·        The Authority have experienced 8 Cyber Security incidents this quarter, 6 of which were genuine. All of these cases were reported by staff and no action was taken which could have led to an increase in risk. This shows the training and awareness providing to staff is having an effect.

Action – Discuss persistent and vexatious complaints at next LPB meeting.

Action – ICT Infrastructure Manager to attend the next LPB to educate members on the Cyber Security measures we have in place at the Authority.

RESOLVED:  Members noted the report.